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About smile solutions – Specialist treatment without compromise

At Smile Solution our three partners are registered UK orthodontic specialists. We have decades of experience in creating beautiful, healthy smiles for each patient. Because we are specialists, we are not limited in our treatment approaches, but can focus on which type of treatment best suits you.

Our Leaflet (Bristol)Our Leaflet (Chepstow)

Treatment choice is important. You may have a number of points on your wish list; an invisible brace, perhaps the most comfortable means of treatment, maybe the greatest improvement in the function of your bite or simply the most cost-effective way forward. Remember only a specialist has the expertise to use the full range of orthodontic appliances and the experience to help you choose the best one for you.

Be wary of heavily advertised quick fix braces. These systems often cut corners which can affect long term stability and are mostly undertaken by inexperienced operators. If these appliances were as effective as they claim, all specialist operators would be using them.

PRACTICE ENVIRONMENT

We know that a visit to the orthodontist can be daunting for some patients, so we have made the practice as welcoming as possible,  A variety of entertainments  are on offer to distract you if you arrive early.

We feel that both privacy and our undivided attention is important to patients, so we have created single chair surgeries, where only one patient at a time is seen by the orthodontist.

At our Bristol practice we have a ground floor surgery so wheelchair access is easy; this can also be arranged in our Chepstow practice when necessary.  An induction loop is also available for those who are hard of hearing.  Please let our staff know if they can help with any special needs you might have, or if you need any information in a different format.

FACILITIES

Smile Solution is a state of the art specialist orthodontic practice and we strive to make full use of many recent technological innovations such as 3D technology and computer simulation to allow you to picture in your mind what’s possible.

Our x-ray suite is equipped with digital x-ray machines, which generate much lower doses of radiation than needed for conventional machines and yet take very clear pictures which are easy to analyse.

Complaints

At Smile Solution we take complaints very seriously. If you are not satisfied with our service in the first instance please contact the practice by calling Bristol: 0117 982 8222 or Chepstow: 01291 628954, email info@smilesolution.co.uk and in writing by addressing your letter to Smile Solution and sending your complaint to the following address (Bristol: 6 The Parade, Shirehampton, Bristol BS11 9TS, Chepstow: 6A St. Mary’s Arcade, Chepstow, NP16 SEU). We aim to respond to all complaints within 7 working days however if you are not happy with the response you receive you can contact the dental complaints service below:

General Dental Council – Dental Complaints Service

“From being very self-conscious about my teeth and smile I am now over the moon with my lovely straight teeth. The staff were brilliant from consultation all the way through my treatment and aftercare. The difference this has made is unbelievable I cannot recommend this dentist enough”

Nina

“Outstanding treatment from the dentist for my teenage daughters. The dentist is fast, gentle, very friendly and reassuring – and absolutely brilliant at what they do. Always a pleasure to take the girls. The member of staff on reception and nurses are super friendly and helpful. Great team, can’t recommend them highly enough.”

Rachel Hudson

“I loved the final outcome and my teeth look amazing! Very quick and the staff are very polite and always tell me what they are doing each time I visit. You do not have to wait very long at all and they usually are on time”

Anonymous

“The resuts so far are amazing and i cannot wait for the final results in the coming months. Treatment was brilliant and all the staff were really nice and ever so helpful, I highly recomend this company”

A Joyner

“Smile solution are great! Don’t know what other dentist could be better… All staff are polite, everyone is well treated there and much more”

Sophie Morris